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For a small company, we serve a lot of customers and really do strive for the best customer experience possible. Below you can find any feedback left for us recently.

Recent Feedback

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Updates

    No comment left.


    Served Last Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Catalog Updates

    No comment left.


    Served Last Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Aftersales Care
    All wheels arrived sooner than originally expected. I only needed to unbox 4 because none of the them were damaged in shipment. The tires are mounted and I have a spare wheel in my attic. Thanks. Lou Sakey


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Pete was very helpful and made an effort to get the reassurance I needed to order a new gauge for my innovative LC2 Wideband lambda. Thanks very much.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    part was delivered today well ahead of delivery date given ,fantastic rapid service i will use again for sure , many thanks adrian


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Had issues with payment but a quick phone call later and it was all sorted, really helpful and will be a returning customer!


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Pete is da man. Provided an answer rather uqickly. Nice to see that you guys are using Zendesk web widget.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Website Support

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Different troubles but they listen to me. And the result is a good company with some good guys that take Care of the customers ;)


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Aftersales Care
    very detailed explanation, great service. Def would buy from you guys again.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Item couple days late but overall brilliant service 👍


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Updates
    Service was perfect and you will be hearing from me soon. Thanks a lot.


    Served Last Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Aftersales Care
    Parts where right on the packaging but wrong inside not good service you email them and you get like a ticket number poor won't use again


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Your delivery times are not what is stated on E-Bay when the item was purchased and paid for. This happened on the last item I purchased from you and took much longer than promised. I will not be ordering any more parts from your company nor will I recommend your company to anyone else!


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Better than good..


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Updates
    Probably one of the most attentive and efficient services I have ever had from a car site Assuming the part arrives as efficiently all very good


    Served Yesterday by...

    Mike - Admin Team

    Mike
    Admin Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    They are willing to do anything for their customers no matter what, the customer service is one of the best that I’ve come across


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Great shopping experience


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Great information and fast response


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Great service


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Good customer support, just waiting on the parts for my civic now!


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Updates
    Very helpful


    Served This Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Excellent advice.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Absolute diamond bloke.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Item paid and not available. Late communication too and got a refound


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Support was good for the information I was after. Spoke to someone online regarding a product. But was not deffinately sure with something. So pointed out a address for me to contact. Few days later got some more info of product but sadly the product in question has been discontinued. Only bad thing about this was that this item is still on the website which of cause wasted my time lookin into it. But staff overall where very helpful. Contacting the relevant people about the item in question. So I am happy with their service.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Pete and Mike have been wonderful and helpful! Couldnt thank them enough for their prompt and knowledgeable responses- Top customer service!


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Very helpful and friendly staff, couldn’t ask for better service


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Wholesale Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    Good Support and fast reply :)


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    brilliant customer service, responded very quickly too.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Support was great, unfortunately the website said you had availability of an item which was incorrect and not available for months. Service top notch as always just stock issue on this occasion . Cheers


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    Fast response at my questions. And a clear answer. No complains.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care
    But I'm still missing an answer on returning an item


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Great advice, polite and humour was on point. have nothing bad to say about Pete at all. Customer service was nothing short of perfect.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Club & Social Media
    H-tune sourced a shock absorber for my imported Honda elysion that I was really struggling to source. Import duties and shipping from Japan made it expensive and it took a few weeks to come but H Tune communicated well and got me out of a major hole!


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Good service as usually


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    very good service!


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Just received them, very good quality ! And 1st time I receive an auto part with a candy included in the package, really happy.


    Served Today by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    You guys have always looked after me regarding warranty claims. Amazing customer service but only feedback i’d have is to work on replying in a reasonable time. Otherwise, i’m very happy with the service I’ve recieved in the years of being a customer!


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Catalog Updates
    Good customer support!


    Served Last Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Aftersales Care

    No comment left.


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care
    Was advised on a part fitting but didn't, waited a week even after paying for 1st class. When I told them they were wrong they were helpful and sorted out returning but were useless in fixing the problem and getting me the correct parts. My first time using htune and I don't think it will happen again


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Helpful, found the springs and umbrella that I needed. Will be back.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Great service! everytime, over and over!


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team