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For a small company, we serve a lot of customers and really do strive for the best customer experience possible. Below you can find any feedback left for us recently.

Recent Feedback

  • Order Processing
    support was swift, very curteous and helpful. however when changing my order (which was the point of our contact) they put the wrong shipping address in the second order, however swiftly changing it after I made notice of it... All in all I am very happy with the support I received!


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Catalog Requests

    No comment left.


    Served This Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Sales Enquiry
    Pete was a great guy to deal with and was super fast at responding. Was great to deal with guys that are as interested in cars and selling car parts. Will definitely be using you guys again for continuation of my projects. Cheers guys.


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Very helpful and a nice guy, cheers H-Tune ;)


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Feedback & Reviews
    As yesterday is the latest delayed postal date for a product that was listed as in stock and still no delivery on the way , yes I am dissatisfied. I had asked was there another part you would like to substitute with as you have another nrg quick release hub showing as in stock and the delays on a part listed as in stock are now getting a bit long . Many thanks Andy


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Amazing guys...


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    as improve, why not propose combo with only Balance Shaft Eliminator tap and plugs for h22a7


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Requests

    No comment left.


    Served Last Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    Fantastic help


    Served Today by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Fantastic and quick reply as always.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Very friendly and accurate


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Quick friendly and helpful service


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Guy - Warehouse Manager

    Guy
    Warehouse Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    Very fast reply, about the content we have to wait and see


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Fast and efficient


    Served Today by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Very quick replay back. Dealt with the concern, very happy.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    As always - quick support!


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Aftersales Care

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Couldn’t get the blox racing part I need but that’s at no fault of the customer service team


    Served Yesterday by...

    Josh - Service Manager

    Josh
    Service Manager

  • Feedback & Reviews

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Feedback & Reviews
    The gasket was part of my original order which I paid DHL express shipping costs for. My original order had a fuel pump included which was still not available from supplier after a month. I then canceled the fuel pump in order to receive the order sooner as I needed the solenoid gasket urgently. Gasket was left out of my parcel by the warehouse team. I appreciate that you guys acknowledged the mistake and sent it separately. My problem is that it was sent via post and South Africa's postal service is pathetic. I will possibly wait 3+ months for an item that I need urgently and feel like that is unfair as I paid the DHL Express shipping costs.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Requests

    No comment left.


    Served This Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Feedback & Reviews

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Catalog Requests
    Helpful


    Served Today by...

    Mike - Admin Team

    Mike
    Admin Team

  • Order Processing
    Exceptional customer service.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    Forgot to check my order and realised I had a item which would delay delivery. As I needed the items urgently and they were able to send the in-stock items straight away


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    Once again I was really happy with H-tune's customer service (and everything else). People are really keen to help and provide you with a great experience. I think I've said this before, but this is a store where you feel like you're dealing with other car enthusiasts who really understand you, people who have a passion for what they do. That can only be good, and is definetly one of the reasons they work so well, and above all, care!


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    The guys at h-tune are spot on allways around to give you a hand !


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Thank you for quick response


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care

    No comment left.


    Served Last Week by...

    Guy - Warehouse Manager

    Guy
    Warehouse Manager

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Feedback & Reviews
    Three weeks and still no part. You need to remember that I am not ordering an air freshener- I have ordered a part that I need for my car to work and you have messed me around with delivery, I have even had to cancel my appointment at my garage. To make it worse you do not answer the phone and you do not make contact to provide an update. You have just lost a customer.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    all good thanks


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Feedback & Reviews

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Great advice given and very helpful ⭐⭐⭐⭐⭐


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Feedback & Reviews
    I am still waiting for a follow up email regarding these parts.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    5 star help these guys are legends


    Served Under An Hour Ago by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Feedback & Reviews

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Very good service from all guys I have contacted, and very helpful.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care

    No comment left.


    Served Today by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Today by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    really good and helpful with anything you may need


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Great service


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    Quick communication and solved the issue quite fast.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Aftersales Care
    Thank you for great service!


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Top guys always happy to help with great advice


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry
    Very helpful over phone & email, thanks.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Catalog Requests
    Very good experience, all staff were knowledgable and often gave their helpful option, couldn't be happier, my only gripe is that I was speaking with quite a fue people which was ok but it's nice to have one person going thought everything. But apart from that all my questions where answered very quickly, often within 24 hours. all in all, great experience and I look forward to working with this company in the near future. :)


    Served Last Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    Response was fast and proffesionel unfotunatley i do not have waranty with purchased product. But i got an offer for new part.


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    The best


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Very quick to reply


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Excellent knowledge and great advice.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team