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For a small company, we serve a lot of customers and really do strive for the best customer experience possible. Below you can find any feedback left for us recently.

Recent Feedback

  • Mechanical Advice

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    I am satisfied with the answer of my question. It was quick and accurate


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    FEEDBACK WAS VERY FAST, SAME DAY AND WAS SOON SORTED OUT. THE FIRM WAS CLOSED AT THE TIME DUE TO BANK HOLIDAY BUT PETE STILL REPLIED BY E MAIL. THANKS, MIKE


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Had to wait a month to receive my hardrace torque mounts from them which I was willing to wait, it came to the 8th and i had no dispatched emailed so messaged them, the team were helpful explaining that the part was coming but they hadn’t received it from hardrace yet, so they said just bare with us and we’ll let you know when we receive it, another week went by I messaged them asking where my mounts were they said they don’t know and something to do with a back order, and offered me a refund, so I searched other companies and there waiting timed for the item to be dispatched was a good 2-3 week wait so I said I’ll stick it out for a few more days to see if you hear of anything and they said yeah that’s fair and they told me they’d set a reminder 3 days later that they would get hold of me with the outcome no one got hold of me so the following day I got hold of them only to be told that hardrace had broken there distrubustion agreement with them and will no longer supply the brand and that h tune could not come to an agreement with them, therefore lost there relationship with them, so after me waiting over a month for these parts that I needed I was told sorry we ain’t shipping them to you, was not happy, I understand it wasn’t h tunes fault but this definitely isn’t the first time I’ve heard bad things about items taking to long through them,


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Excellent!!


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Hi there, the support and help given was second to none, I was very disappointed that my order could not be fulfilled but it was plain to see it was outwith h-tune's control, it must also be disappointing for h-tune to have a company mess you about like this, thanks again for your kind attention, George.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Pete and Matt are both world class!


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    .


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care
    Team were very helpful, communication was spot on. Will hopefully do business with you again. Thanks for all your help Craig


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Good response and good level of knowledge.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Mechanical Advice

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Kept me up to date with the status of my order as it was getting made and shipped from Japan. Thanks again!


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Simply excellent service, some of the most efficient I have experienced in 20 years in the motor trade! Incidentally one of my businesses are the European Distributor for PowerTrain Technology Competition Clutches from the USA. Used by some of the worlds best we are keen to find a Honda specialist that could be our dedicated and exclusive Honda dealer. If it's of interest please do drop me a line cfleming@sf-technic.com


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Excellent service, received the parts next day at 10am 👍


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Decent service,but would have liked email to say parts not arriving


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Aftersales Care
    Hi, I’ve got to start by saying that your customer service is great - genuinely the most helpful sales and after care staff I’ve come across for as long as I can remember. Unfortunately after all of that I’ve received the wrong part and you aren’t able to supply one that fits. I’ve ordered one from the main dealer but it’ll be 5-7 days apparently so I’m left with a choice of either putting the motor back together again or covering it over as best I can and hope hope the cam chain doesn’t slip on the crank pulley.. 😬 I would still recommend H-Tune, this was just an unfortunate mistake. Thank you


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care

    No comment left.


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Top support received for all my issues. Great business!


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing
    Quick and accurate response


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Yesterday by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Very friendly, and made everything nice and simple 😊 good guy Matt 🤙


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Didn't receive any parts i ordered and waited 3 weeks to then get told they wont be getting my parts at all, luckily i have other means of transportation so could still get to work


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Josh very helpful but i did have problems with the actual site trying to buy part found really hard only thing please check the Web sit everything else perfect service communications many thanks


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Club & Social Media
    Very good & authentic customer service


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Decent service,but would have liked email to say parts not arriving


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry
    Took the effort to give an explanation of issues with the order.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    FEEDBACK WAS VERY FAST, SAME DAY AND WAS SOON SORTED OUT. THE FIRM WAS CLOSED AT THE TIME DUE TO BANK HOLIDAY BUT PETE STILL REPLIED BY E MAIL. THANKS, MIKE.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Quick response time for the questions about my order.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care
    Pete and Josh went above and beyond with an issue I had. Excellent customer service especially when we live in different time zones. Thank you so much for all your help.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Hi, i recently ordered parts off you using Dividebuy finance, one of the items i ordered was Hardrace camber arms, i was emailed saying you can no longer get them due to discrepancies with Hardrace which does happen. However the email also said that i would be refunded the balance to my finance agreements so i replied asking for a different make part but was told the refund had already gone through, so i now wont have the rear camber arm atall, ive had to buy the part elsewhere outright which isnt a major issue but the reason why i use the finance is cause it suits my needs. Would have preferred to have had the option of refund Or change of part first, i am still happy with your company and will still use you in the future... Many Thanks


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Very good and very quick


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Decent service,but would have liked an email,to let me know parts were


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    Usual story with h tune, annoyingly late deliveries, was meant to get the clutch 2 weeks ago, still no sign of it after sending a number of messages and no idea when it'll actually turn up


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Exceptional service


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Good customer service


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Aftersales Care

    No comment left.


    Served This Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Catalog Updates

    No comment left.


    Served This Week by...

    Mike - Admin Team

    Mike
    Admin Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Although Pete was very helpful my order was cancelled due to the manufacturer I understand that is out with H Tunes power but if you could pass me on to another website that would be great


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    Brilliant website friendly helpful service, can u get me a carbon fibre bonnet for my Honda Accord cl9 please? Thanks lol Dan Angel


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing
    No online shopping cart. Why I had to to a bank transfer is very strange for a business and I ordered the parts a week Jc nd deliver still is not till next week apparently, that’s if it finally comes into stock.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    Sehr Super, freundlichen service contact! 😀


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing
    first class


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served Today by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Although I didn't receive the itme I purchased yet... The attention from your Team was excelent with suprisingly fast and good feedback, but I have to complain about the product, as it do not include an installation manual... Thank you very much for your help and attention. Best regards, Marcos Kremers


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry
    Very polite staff and kept me updated on my order and on all the changes to delivery dates, and unfortunately couldn't deliver some of the items but kept in touch about everything, highly recommended and will be doing more business very soon


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served Today by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Matt - Service Team

    Matt
    Service Team

  • Order Processing

    No comment left.


    Served Last Week by...

    Josh - Service Manager

    Josh
    Service Manager

  • Sales Enquiry

    No comment left.


    Served Last Week by...

    Pete - Service Team

    Pete
    Service Team

  • Order Processing

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Matt - Service Team

    Matt
    Service Team

  • Sales Enquiry

    No comment left.


    Served This Week by...

    Pete - Service Team

    Pete
    Service Team