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Dispatch & Delivery Information

Our products are held in multiple warehouses worldwide, for all European shipments these will first come through our UK distribution to then be shipped out to your elected shipping address.

All packages are sent via trackable and traceable delivery methods to ensure we always know where your goods are - this also means they will require a signature upon receipt. Tracking codes are given once parcels leave our their final distribution point, this sometimes means when products are located elsewhere in the world, you won't be issued a tracking code until the day before your delivery.

So far in 2017, we've shipped to the following countries around the world:

Couriers Used

Most of our packages are sent via DPD, their service has been nothing but excellent for us providing one-hour delivery windows by email for our customers throughout Europe. Smaller and lower value items are sometimes sent via Royal Mail. In some circumstances we'll use UPS, this is normally items of a particular size or to particular countries worldwide - you'll see your available options on the checkout page.

  • DPD
  • UPS
  • Royal Mail

Free Delivery Criteria

Please see below for a break-down of countries eligible for free shipping. Above £100 all UK deliveries are free, above £500 most European countries also qualify for free delivery. For everything else, please check the checkout page for a shipping quote.

Flag Albania
-
Flag Australia
-
Flag Austria
£500
Flag Belgium
£500
Flag Bulgaria
-
Flag Canada
-
Flag Cyprus
-
Flag Croatia
£500
Flag Czech Republic
£500
Flag Denmark
£500
Flag Estonia
£500
Flag Finland
-
Flag France
£500
Flag Germany
£500
Flag Greece
-
Flag Hungary
£500
Flag Iceland
-
Flag Ireland
£500
Flag Italy
£500
Flag Jersey
-
Flag Latvia
£500
Flag Lithuania
£500
Flag Luxembourg
£500
Flag Macedonia
-
Flag Malta
-
Flag Netherlands
£500
Flag New Zealand
-
Flag Norway
-
Flag Poland
£500
Flag Portugal
£500
Flag Romania
-
Flag Russia
-
Flag Serbia
-
Flag Slovenia
£500
Flag Slovakia
£500
Flag Spain
£500
Flag Sweden
£500
Flag Switzerland
-
Flag Turkey
-
Flag Ukraine
-
Flag UK
£100
Flag USA
-

Looking for information on an order you've placed? Feel free to contact Customer Services for assistance.