ICE & HFT Phone not recognised

Discussion in '10th Generation (2016)' started by erse98, Monday 6th Aug, 2018.

  1. erse98 New Member Getting Started

    Hi all,
    Problem with my phone, Redmi Note 5 & 2018 Civic 1.5 GT.
    The phone will connect via Bluetooth to the cars system but when I try to select 'smartphone' connection I get an error message telling me to make sure I have connected the phone to usb port.
    My previous phone, Huawei P10 initially was not recognised either unless I used the original cable that came with the phone. I am using this phones original cable & tried several others but nothing seems to work.
    Any suggestions would be appreciated